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Project introduction

On-site AI customer service system | AI application development case study

AI intelligent customer service deployed in a physical location, combining virtual character display and human detection technology, allowing customers to interact with AI using natural language.

現場 AI 智能客服系統 Case Study Interface

Background of the Problem

An on-site voice assistant connects sensing, speech recognition, model responses and a virtual character. Documented modular components support an offline voice-to-voice installation.

Core Features

  • 3D virtual character display
  • Human Body Detection Technology
  • Speech Recognition
  • Integration of Large Language Models
  • Speech Synthesis

Implementation Methods

  • —All components can be deployed offline
  • —Modular Architecture Design
  • —Complete Speech-to-Speech Workflow

Data Flow

  1. 01Detect a visitor and start an interaction.
  2. 02Recognize speech and generate a model response.
  3. 03Present the reply through speech synthesis and a virtual character.